Gateway - NetID@tamu.edu Delivery Settings

Overview

Your NetID@tamu.edu address delivers email sent to it to either your Texas A&M Gmail account (default for students) or your Texas A&M Exchange account (default for faculty and staff). There may be occasions when you want to change the behavior of your NetID@tamu.edu email delivery.

NOTE: If you choose a delivery setting OTHER than Sent to and Stored in my Texas A&M Gmail Mailbox, some emails may not deliver correctly. Please read the directions below (particularly step 7) carefully to avoid missing emails.

Setting up Delivery for your Published Email Address

  1. Go to gateway.tamu.edu.
       
     
  2. Log in with your NetID and password
    Log in with NetID and password
        
  3. Click on Email Settings.
    Click Email Settings
     
  4. Scroll down to Delivery Settings. Click on Edit, located on the right-hand side of the screen.

    Edit forwarding settings
     
  5. Select the option that works best for you. Most campus members select Sent to and stored in my Texas A&M Gmail mailbox. You can also deliver the emails to your Exchange mailbox (if you have one).
     
    NOTE: We highly recommend NOT selecting Returned to Sender. Doing this will break multiple cloud services.

    Choose where your email will deliver to.

     
  6. Click Save. When an email is sent to you at YourNetID@tamu.edu, it will be account you selected.

    NOTE: This setting will remain as long as your NetID account is active. Students lose their NetIDs and their TAMU mailboxes 2 years after becoming a former student. 

  7. If you chose any delivery rule OTHER than Sent to and stored in my Texas A&M Gmail mailbox, you will need to create an additional forwarding rule within Texas A&M Gmail to avoid missing important emails.

    If an email is sent to your_NetID@email.tamu.edu, the email will show up in your Texas A&M Gmail mailbox regardless of what setting you chose in the steps above. Emails are sometimes not seen because of this.

    Click here for directions on setting up the forwarding rule for emails sent to YourNetID@email.tamu.edu to ensure you see all emails sent to you.

Print Article

Related Services / Offerings (1)

The Account Services Service Offering allows service requests for identity and access management for general access management, new hires, NetID Help, password reset platforms, and termination.