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Overview
This article will detail how to access a TAMU Health shared network drive on Windows and macOS devices. If you are attempting to connect to a network drive while not on campus, ensure you first connect to the TAMU VPN.
NOTE: For first time setup or to gain access to a network drive, contact the Health Technology Care Team. Your supervisor will need to request access on your behalf before a drive can be mapped.
TAMU Health network drives SHOULD NOT be mapped to personal computers or devices that are not controlled, managed, and updated by a Texas A&M University Technology Services group or departmental IT organization (ex: HSC IT). These IT groups are necessary to verify that all required security updates, antivirus, and malware protections are properly maintained on the machines they manage. Mapping a network drive onto a machine not managed by the university exposes these drives, the data on them, and the other users of those drives to unnecessary security risks.
If you need access to a Texas A&M Health network drive from a personal computer or device, use Remote Desktop (RDP) to connect to your on-campus workstation. If you need RDP access, contact the Health Technology Care Team.
Windows
NOTE: TAMU Health network drives should map automatically if using a TAMU Health Windows computer. To avoid conflicts with automatic drive mapping, the steps below detail how to create a shortcut to the drive instead.
- Right click on your Desktop or in another folder in which you'd like to create a shortcut to the network drive.
- Select New.
- Select Shortcut.
- Type your file path of the network drive provided to you (e.g. \\healthfile.ad.tamhsc.edu\folder).
- Click Next.
- Type a preferred name for the shortcut.
- Click Finish.
macOS
- Open a Finder window by clicking the Finder icon located on the dock.
- In the menu bar at the top of your screen, click Go.
- Select Connect to Server.
- Type your file path of the network drive provided to you (e.g. smb://healthfile.ad.tamhsc.edu/folder).
NOTE: Make sure to prefix the provided file path with smb:// if not done so already.
- Click Connect.
If you have any further questions, email HealthTechCare@tamu.edu or call us at (979) 436-0250.