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Quick Start Guide
Need more storage? Follow these 3 simple steps:
- Calculate your total storage needs (current usage + future growth)
- Choose your platform and select the appropriate tier below
- Submit the Storage Quota Increase Request form
Platform Comparison & Pricing
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Storage Tier
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Google Shared Drives
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Microsoft 365 SharePoint
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500 GB
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$75/year
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$180/year
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1 TB
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$150/year
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$360/year
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2 TB
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$300/year
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$720/year
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5 TB
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$750/year
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$1,800/year
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10 TB
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$1,500/year
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$3,600/year
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⚠️ Critical: Understanding Storage Tiers
Storage tiers represent your TOTAL storage quota, not additional storage.
Examples:
- Current usage: 300 GB, Need to grow to: 800 GB → Select: 1 TB tier
- Current quota: 1.5 TB, Need total: 4.5 TB → Select: 5 TB tier
- New site, need: 1.5 TB → Select: 2 TB tier
When you purchase a tier, it replaces your current quota entirely.
Step-by-Step Process
Step 1: Determine Your Storage Needs
- Check your current storage usage
- Estimate future growth over the next year
- Add 10-20% buffer for unexpected growth
- Select the tier that meets your total requirement
Step 2: Gather Required Information
Before starting the form, collect:
Platform Selection
- Google Shared Drives
- Microsoft 365 SharePoint
Management Information
- Primary Drive Manager email address and name
- Secondary Drive Manager (strongly recommended for data continuity)
Financial Information
- FAMIS Account Number:
- 2-digit Campus Code (TAMU = 02, TEES = 28) View full list of codes
- 6-digit FAMIS account
- 5-digit Cost Center (or 00000 if none)
Site Details
- Name of Shared Drive or SharePoint site
- URL of the site
- Storage Tier needed (from table above)
Step 3: Submit Your Request
Complete the Storage Quota Increase Request form in the IT Service Portal with the information gathered above.
Processing Time: Requests are typically processed within 3-5 business days.
Special Situations
Grandfathered Storage Quotas
If your drive existed before the Storage Sustainability Project, you may have a grandfathered quota. The new tier you purchase will replace (not add to) your current quota.
Example: Your grandfathered site has 750 GB quota, but you need 2 TB total. Purchase the 2 TB tier - your new quota will be 2 TB, not 2.75 TB.
What Happens When Storage Limits Are Exceeded
- ❌ New file uploads are blocked
- ✅ Existing files remain accessible for viewing and editing
- ⚠️ Sync errors may occur across devices
Managing Your Subscription
Cancellation Process
To prevent auto-renewal:
- Submit the Collaboration Tool Support Request Form in the IT Service Portal
- Include:
- Drive name
- Drive URL
- Date of subscription initiation or last renewal
- Submit at least 30 days before renewal date to avoid automatic charges
Before Cancelling
⚠️ Ensure your storage usage is at or below the default limit to avoid access issues.
Need Help?
Questions about:
Frequently Asked Questions
Who is able to purchase additional storage?
TAMU faculty and Staff are able to are purchase
Can I purchase a higher quota for Google MyDrive or M365 OneDrive?
Currently additional storage is only available for shared storage platforms.
Can I upgrade my storage tier mid-subscription?
Yes, submit a new request form. You'll be charged the prorated difference.
What's the default storage limit?
Google Shared Drive Default Quota: 25GB
M365 SharePoint & Teams Storage Default Quota: 10 GB
Can I downgrade my storage tier?
Yes, but ensure your current usage fits within the lower tier before downgrading.
What happens to my data if I don't renew?
Your storage quota returns to the default limit. If you exceed this limit, new uploads will be blocked.