Exchange - Configuring Thunderbird

Overview

Texas A&M Exchange Email is an email service provided by Texas A&M Technology Services. It can be accessed online at https://outlook.office.com/ as well as by desktop and mobile email clients. For desktop OSes, the Thunderbird app can be used to access the Texas A&M Exchange Email servers.

Removing Exchange from Thunderbird

Removing your Exchange account from your email client will remove only the information stored on your local device. Email that is stored on the Exchange server will not be deleted by this process.

1. Open the Thunderbird app.
2. Open the Thunderbird preferences pane.
3. Click on Account Settings in the lower left of the window.
4. Click Account Actions.
5. Click Remove Account.
6. Select Remove message data.
7. Click Remove.

Adding and re-adding Exchange to Thunderbird

When setting up your Exchange account, it may take several minutes for email and calendar items to appear in your client. This is normal.

If you choose to store your email on your device instead of, or in addition to, the online server make sure you are connected to a WiFi connection before continuing to avoid using cellular data.

1. Open the Thunderbird app.
2. Open the Thunderbird preferences pane.
3. Click on Account Settings in the lower left of the window.
4. Click Account Actions.
5. Click Add Mail Account....
6. Enter your NetID@tamu.edu in the email address field.
7. Click Configure Manually.
8. Scroll to the bottom of the window.
9. Click Advanced Config.
10. Click OK in the Confirm Advanced Configuration window.
11. Enter outlook.office365.com for the Server Name under Server Settings.
12. Select SSL/TLS for Connection security under Security Settings.
13. Select OAuth2 for the Authentication method.
14. Click on Outgoing Server (SMTP) in the left hand window.
15. Click Add.
16. Enter TAMU Exchange in the description.
17. Enter smtp.office365.com in the Server Name.
18. Select STARTTLS under Connection security.
19. Select OAuth2 under Authentication method.
20. Enter your NetID@tamu.edu as the User Name.
21. Click OK.
22. Select the TAMU Exchange outgoing server.
23. Click Set Default.
24. Click the mailbox tab of Thunderbird. You should be taken to a Modern Authentication window with a TAMU Logo at the top.
25. Enter your NetID password.
26. Click Next.
27. Authenticate with Duo.

How to check application version

1. Click the menu icon (three horizontal lines) in the upper right of the Thunderbird window.
2. Click Help.
3. Click About Thunderbird.

The version will be listed below the name of the application.