Connecting to FollowMe Network Printers

1. On the Windows search bar, type the following address: \\tamuq-print1.qatar.tamu.edu

2. On the Windows Security prompt as shown below, enter your TAMUQ username (like username@qatar.tamu.edu) and your TAMUQ password. Tick Remember my credentials.

3. Once you are in, double-click on the FollowMe-Staff or FollowMe-Student printer and wait until the installation is complete.

or   

 

4. You are now ready to send print jobs by selecting the FollowMe-Staff or FollowMe-Student printer. Sent documents will be on the FollowMe print management queue and are available for Print Release from any of the library commons, student lounge, or public printer on campus.  Use your TAMUQ ID card to swipe and release jobs.

Printing from MacOs can be done through Papercut's Mobility Print service. This is a new feature that allows you to print from your personal devices, including computers, tablets, and phones connected to the TAMUQ Wireless Network.

Device Requirements: To print from your Apple mobile device (MacOs, iOs, iPad), you will need to install the Mobility Print app from the browser.   

1. Visit http://tamuq-print1.qatar.tamu.edu:9163/setup to download and install Mobility Print. 

 

2. Launch the app and begin the guided setup

 

 

3. During the installation, provide your local computer account username and password to complete the installation. 

 

 

4. Next, navigate to System Preferences > Printers and Scanners to see a list of available TAMUQ network printers.

 

 

You are now ready to print. Select a job, and send it to the available print queue. 

 

 

5. When you print a job, you will be asked to authenticate with your TAMUQ username and password.  Use the following information:

• Name: TAMUQ account Username
• Password: TAMUQ account password 

TIP: To reduce the number of times you get prompted, place a check next to "Remember this password in my keychain".

Click OK. Your print job will be sent to the printer and available from any accessible public printer. You must have your TAMUQ ID to release the job. 

This article explains how you can connect and print from your Macbook or iMac through the TAMUQ FollowMe network printers with stapling option enabled. TAMUQ Technology Services uses the FollowMe print solution to manage print services.  

Note: The following instructions apply to Mac OS X v10.5 or later.  

1. Printer driver download and install

 

• For HP M880 & M750 Visit http://support.apple.com/downloads/#hp to search and download the latest HP Print Drivers for OS X and install it.
• For HP MFP E87650 Please right click on the hyperlink and select “Open Hyperlink” to download and install the driver: P:\Technology Services\Mac Print Driver

 

  

2. Choose System Preferences from the Apple menu.

 

3. Choose Printers & Scanners from the View menu.

 

4. Click the "+" button to add a printer.

 

5. Press the Control key while clicking the Default icon (or any other icon on the toolbar), then choose Customize Toolbar from the contextual menu that appears.

 

6. Drag the Advanced (gear) icon to the toolbar then click Done

 

7. Click the Advanced icon that was added to the toolbar.

 

8. Choose Windows printer via spoolss from the "Type:" pop-up menu.

 

9. In the URL field, type the printer's address in the format shown below:

• For Staff: smb://tamuq-print1.qatar.tamu.edu/Followme-Staff

 

• For Student: smb://tamuq-print1.qatar.tamu.edu/Followme-Student

 

10. In the Name field, type the name you would like to use for this printer in Mac OS X. (Example: FollowMe-Staff .)

 

11. Select the appropriate printer driver from the Use pop-up menu by first selecting Select Software...

 

12. From the Printer Software window, find the driver for the printer you wish to map and click OK.  (Example: HP Color LaserJet Enterprise M750 or MFP E87650)

 

 

13. Click Add.

 

14. When you print a job, you will be asked to authenticate your name and password. Use the following information:

• Connect as: Registered User
• Name: TAMUQ ID (fistname.lastname)
• Password: TAMUQ ID password 

 

Click OK. Your print job should then be sent to the printer. 

 

15. To Enable Staple Option:

For HP MFP E87650
Go to Printers & Scanners and select follow-me staff/student and click on "Options & Supplies"

 

16. Click on Options and do the following changes.

 

17. Go to the file you need to print. Example: Word file, Select File, Print and do the following changes.

1. Go to https://webprint.qatar.tamu.edu

2. Login using your TAMUQ username (firstname.lastname) and password as login details.

3. Click on Web Print

4. To upload a document, select Submit a Job. 

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5. Select the appropriate printer from the list to send your document. You can use Quick Find to search for printers by room location.

For Staff: tamuq-print\FollowMe-Staff (virtual) For Student: tamuq-print\FollowMe-student (virtual)

​6. Scroll down to the bottom-right of the page and click on 2. Print Options and Account Selection

 

7. Enter the numbers of copies and click on 3. Upload Documents

 

8. You are now ready to upload your files and send them to any FollowMe printer. Depending on your browser, you can use Drag files here or Upload from Computer option. 

 

9. Click on Upload & Complete to send your document to the printer queue. Make a note of file extensions the software will allow you to upload for printing.

 

10. Your job is now Held in Queue and can be picked up from a FollowMe printer by swiping your TAMUQ ID to release the job.

Note: To cancel a print job, go to Jobs Pending Release and click Cancel in front of the job you want to cancel.

1. Question: How long does the queue hold the print job? Answer: The print job remains in the queue for 720 minutes (12 hours).

2. Question: How many jobs can be sent by one person? Answer: No limits.

3. Question: Are there any limits to the number of pages for printing a single job? Answer: No limits.

4. Question: What type of documents can be printed? Are there any restrictions? Answer: No restrictions. Files such as PDF, DOC, PPT etc. can be printed.

5. Question: Can scans be done to the external email address? Answer: No, but the user can forward scanned jobs from internal email to outside.

6. Question: What is the maximum upload size of the document or file in printing with WebPrint? Answer: Files can be uploaded up to 450MB