TAMUQ IT offers limited support for user’s personal devices known as “Bring Your Own Device” (BYOD). This service covers connecting to the wireless network and ensuring our available web resources work correctly. IT will offer basic hardware and software troubleshooting, however, IT is not responsible for repairs and will not provide any software. Devices supported by this service are laptops and mobile devices that meet the requirements for connecting to our network.
Eligibility
Faculty, Staff, and Students
Request
For support visit IT Service Desk in suite 139 or email servicedesk@qatar.tamu.edu
SLA
90% of requests will be fulfilled within two workdays.