TAMUQ Service Desk is the customer-facing point of contact for all of Technology Services. The Service Desk is available to assist students, faculty, and staff with information technology questions by phone, email, and in person.
Get help
For service request contact 4423-0009 or email servicedesk@qatar.tamu.edu
For quick support documentation search the Technology Services Knowledge base
SLA
90% of requests will be fulfilled within three workdays.
Service is available from 7:30 am to 6:30 pm Sunday through Thursday for walk-ins in Room 137 /139, excluding announced holidays.
Issues can be reported by email 24X7 to servicedesk@qatar.tamu.edu, and over the phone at 4423-0009.
95% of the requests are assigned and acknowledged within 4 business hours.