Resolving the "Lookup Value As Of Date field Page Error" in Workday Onboarding Tasks

Issue
  • Employees receive the following error message when they have not completed a required field in their Personal Information Change task.
    • The Lookup Value As Of Date field, Employee Type (As of Most Recent Termination), has encountered a blank effective date. This error occurred during a request to calculate the field CF - HCM - LRV - Employee Type as of Termination Date, for instance, Personal Information Change.
Resolution
  • Ensure you have made a selection in the following required fields:
    • Gender
    • Date of Birth
    • Race/Ethnicity
    • Citizenship Status
    • Nationality
HR Professionals can help identify what required field is missing for the employee by following these steps:

  1. Access the Employee's Worker Profile:

    • Go to the employee's worker profile page in Workday.
    • Click on Overview.

  2. Navigate to Worker History:

    • Click on Worker History.
    • Find the Personal Information Change task for the employee and click on it.

  3. Ensure that the following fields are filled out:

    • Nationality
    • Citizenship Status
    • Race/Ethnicity
    • Date of Birth
    • Gender

  4. Inform the Employee of what fields need to have a selection in order to submit.

    By following these steps, the error should be resolved, and the employee can proceed with their onboarding tasks without further issues.

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