TAMU Exchange Email for iOS

Overview

Texas A&M Exchange Email is an email service provided by the Texas A&M Technology Services. It can be accessed online at https://outlook.office.com/ as well as by desktop and mobile email clients. For iOS, the built in Mail program can be used to access the Texas A&M Exchange Email servers.  

Removing Exchange from iOS Mail

Removing your Exchange account from your email client will remove only the information stored on your local device. Email that is stored on the Exchange server will not be deleted by this process.

If you are having trouble accessing your email in the iOS Mail app, you may need to remove and re-add the account. This will not delete your email, since it is stored on the Exchange server. Re-adding your Exchange account can often fix most authentication issues.

1. Click on Settings.
2. Click on Mail.
3. Click on Accounts.
4. Click on your TAMU Exchange account.
5. Click on Delete Account.
6. Click on Delete from My iPhone. This will delete all TAMU Exchange data on your phone, including calendar information.

Re-Adding Exchange to iOS Mail

When setting up your Exchange account, it may take several minutes for email and calendar items to appear in your client. This is normal.

If you choose to store your email on your device instead of, or in addition to, the online server make sure you are connected to a WiFi connection before continuing to avoid using cellular data.

1. Click on Settings.
2. Click on Mail.
3. Click on Accounts.
4. Click on Add Account.
5. Click on Microsoft Exchange.
6. Enter YourNetID@tamu.edu as the email address. You can change the description to whatever you want.
7. Click Sign In if prompted to sign in using Microsoft.
8. Select what Exchange data, such as Mail, Calendars, and Contacts, you want to sync to your phone.
9. Click Keep on My iPhone.

Adding Exchange to iOS Mail for the first time

When setting up your Exchange account, it may take several minutes for email and calendar items to appear in your client. This is normal.

If you choose to store your email on your device instead of, or in addition to, the online server make sure you are connected to a WiFi connection before continuing to avoid using cellular data.

1. Click on Settings.
2. Click on Mail.
3. Click on Accounts.
4. Click on Add Account.
5. Click on Microsoft Exchange.
6. Enter YourNetID@tamu.edu as the email address. You can change the description to whatever you want.
7. Click Sign In if prompted to sign in using Microsoft.
8. Click on Work or school account.
9. Enter your NetID Password.
10. Authenticate with Duo.
11. Click Save.