Exchange - Configuring Outlook for macOS

Summary

Detailed instructions on how to set up an Exchange email account in the Outlook app on macOS devices.

Body

Overview

Texas A&M Exchange Email is an email service provided by the Texas A&M Technology Services. It can be accessed online at https://outlook.office.com/ as well as by desktop and mobile email clients. For macOS, the Outlook app can be used to access the Texas A&M Exchange Email servers.

Removing Exchange from Outlook for macOS

Removing your Exchange account from your email client will remove only the information stored on your local device. Email that is stored on the Exchange server will not be deleted by this process.

  1. Open the Outlook app for macOS.
  2. Click on Outlook in the menu bar.
  3. Click on Preferences.
  4. Click on Accounts.
  5. Click on your Exchange account.
  6. Click the minus (-) symbol at the bottom of the account list on the left.
  7. Click Sign Out on the confirmation screen.

Re-adding Exchange to Outlook for macOS

When setting up your Exchange account, it may take several minutes for email and calendar items to appear in your client. This is normal.

If you choose to store your email on your device instead of, or in addition to, the online server make sure you are connected to a WiFi connection before continuing to avoid using cellular data.

  1. Open the Outlook app for macOS.
  2. Click on Outlook in the menu bar.
  3. Click on Preferences.
  4. Click on Accounts.
  5. Click on Add Email Account.
  6. Click Go Online.
  7. Click on Activate on the window prompting you to activate Office.
  8. Click on Already bought Office? Sign In. You should be taken to a Modern Authentication screen with the TAMU Logo at the top.
  9. Enter your NetID@tamu.edu.
  10. Click Next.
  11. Click on Work or school account.
  12. Enter your NetID password.
  13. Click Sign In.
  14. Authenticate via Duo.
  15. Click Start Using Outlook.
  16. Click Go Online.
  17. Enter your NetID@tamu.edu.
  18. Click Continue.
  19. Click Done.

Adding Exchange to Outlook for macOS for the first time.

When setting up your Exchange account, it may take several minutes for email and calendar items to appear in your client. This is normal.

If you choose to store your email on your device instead of, or in addition to, the online server make sure you are connected to a WiFi connection before continuing to avoid using cellular data.

  1. Open the Outlook app for macOS.
  2. Click Get Started.
  3. Click Sign In. You should be taken to a Modern Authentication screen with the TAMU Logo at the top.
  4. Enter your NetID@tamu.edu.
  5. Click Next.
  6. Click on Work or school account.
  7. Enter your NetID password.
  8. Click Sign In.
  9. Authenticate via Duo.
  10. Click Done.
  11. Click Start Using Outlook.

How to check application version

  1. Click on Outlook in the menu bar.
  2. Click About Outlook.

The version will be listed below the name of the application.

Details

Details

Article ID: 533
Created
Thu 5/2/24 11:03 AM
Modified
Wed 2/19/25 10:14 AM

Related Services / Offerings

Related Services / Offerings (2)

Enhance teamwork with our Collaboration Tools service. We offer support and training on various tools designed to facilitate communication and collaboration, such as Microsoft Teams, Slack, and Zoom.
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