Access the password reset page https://passwordreset.microsoftonline.com/
1. Enter your e-mail address in the “Email or Username:” field and Enter the characters in the picture or the words in the audio (Not case sensitive) and click Next.

2. Select “I forgot my password” and click Next

3. Select “Text my mobile phone” and Enter your complete mobile number (Add +974 if you are entering the country code) and click Text.

4. Enter the verification code received on your mobile and click Next

5. Enter new password and Confirm new password and click Finish.

Your password should change successfully if it meets the length, complexity, age, and history requirements. For those who are testing this feature, please note that the minimum password age is 1 day. It will allow only one password change per day. You must wait for 24 hours to change it again.