A TAMUQ Account is used for accessing TAMUQ computing resources. These resources include such services as email, the wireless network, network drives, domain computers, and any other service that uses TAMUQ Active Directory Authentication.
TAMUQ IT offers password reset services for TAMUQ accounts in the form of a web-based self-service password reset application and in-person assisted password reset. The web-based self-service password reset application allows users to reset their TAMUQ account password using their NetID credentials. In-person password resets are offered at the IT Service Desk with appropriate identification.
Eligibility
Students, Faculty, Staff, and affiliates.
Prerequisite
TAMUQ ID or any valid picture ID.
Knowledge base
Review account management policy Account Management Policy
SLA
- Account creation: 90% of the requests will be fulfilled within five workdays after Office of Records notification for Student; five workdays after HR notification for Faculty and Staff; ten workdays for an affiliate.
- Account extension: 90% of the requests will be fulfilled within three workdays.
- Account deletion:90% of the requests will be fulfilled within: twelve months after graduation or withdrawal for student; three workdays after employment end date for Faculty and Staff; one workday after affiliation end date for an affiliate; immediately after notification for termination with cause or expulsion with cause for Faculty, Staff, and Students.
- Other Account management requests:90% of requests will be fulfilled within three workdays.