Description
This article describes Technology Services exit procedures for employees and students of Texas A&M University at Qatar.
Employee Out-Processing: An exiting employee comes to Service Desk by their last day on campus (or the last day of their employment contract, whichever comes first) to return their laptop and phone.
Account Policy: Account/email access will be automatically disabled three days after the employment end date. If an account extension is required, the exiting supervisor needs to submit an Account Extension request catalog.
Supercomputer Account Policy: If supercomputer access is required after the employment end date, an exiting employee must re-apply due to a change of your affiliation. The raad service has been decommissioned.
Abandoned Data Policy: Technology Services will not retain data that is abandoned by a former employee. If you are the owner of a file or folder on the I or P Drive, please delete the file or folder, or transfer ownership to another member of your department.
TAMU Google Apps Policy: Access to TAMU Google Apps will be removed. Any documents created in Google Drive will be deleted by Google, the TAMU Technology Services has two weeks from the employment end date to restore any needed documents or files. For more information, please see TAMU Knowledge Base.
Equipment Policy: All other TAMUQ-issued equipment (WHICH MAY INCLUDE desktop computer, monitor, keyboard, mouse, docking station, printer, scanner, and/or other equipment) should be left at your desk for collection by Technology Services.
An employee who transitioned to HBKU without a TAMUQ Adjunct appointment
Employee Out-Processing: An exiting employee comes to Service Desk by their last day on campus (or the last day of their employment contract, whichever comes first) to return their laptop and phone.
Account Policy: Account/email access will be automatically disabled three days after the employment end date. If an account extension is required, the exiting supervisor needs to submit an Account Extension request. Technology Services allows a 30-day extended email access only. No other computing resource access will be extended. For any exemption, please contact the Service Desk at servicedesk@qatar.tamu.edu
Supercomputer Account Policy: If supercomputer access is required after the employment end date, an exiting employee must re-apply due to a change of your affiliation. The raad service has been decommissioned.
Abandoned Data Policy: Technology Services will not retain data that is abandoned by a former employee. If you are the owner of a file or folder on the I or P Drive, please delete the file or folder, or transfer ownership to another member of your department.
TAMU Google Apps Policy : Access to TAMU Google Apps will be removed. Any documents created in Google Drive will be deleted by Google, the TAMU Technology Services has two weeks from the employment end date to restore any needed documents or files. For more information, please see TAMU Knowledge Base article
Equipment Policy: All other TAMUQ-issued equipment (WHICH MAY INCLUDE desktop computer, monitor, keyboard, mouse, docking station, printer, scanner, and/or other equipment) that have not reached end-of-life will be transferred to HBKU IT inventory. Equipment older than 48 months will not be transferred but retired following HBKU policy.
All desktops, laptops, and mobile devices must be sanitized by TAMUQ Technology Services before the transfer of assets to HKU IT.
Student Out-Processing: A graduating or withdrawing student returns to Service Desk their student laptop (if TAMUQ issued one to them). When a student withdraws or graduates from TAMUQ all of their access is disabled, except email access and Office 365 applications. Their account is set to be expired twelve months after the withdrawal or graduation date. The account is deleted twelve months after it was disabled.
If you have any further questions, email servicedesk@qatar.tamu.edu or call us at (974) 4423-0009.