Policy and Compliance
Please read and review the TAMU Acceptable Use Policy, and agree to abide by the policies and procedures outlined therein: https://u.tamu.edu/IT_Acceptable_Use and Rules for Responsible Computing: https://rules-saps.tamu.edu/PDFs/29.01.03.M0.02.pdf
Password sharing violates University Security Control: Access Control (AC) - Account Management (AC-2), https://it.tamu.edu/policy/it-policy/controls-catalog/controls/AC/AC-2/
Password Requirements:
- Passwords must contain at least eight characters and no more than 128 characters.
- Passwords must have at least one uppercase letter and one lowercase letter.
- Passwords must contain a non-alphabetic character, such as numbers or any special characters on a standard keyboard, including space.
- Passwords cannot consist of a single dictionary word but can contain multiple dictionary words.
- Passwords cannot contain words connected to Texas A&M culture, including but not limited to aggie, whoop, hullabaloo, bonfire, and reveille.
- Passwords cannot contain your birthdate, UIN, or username
Texas A&M University at Qatar account
Technology Services - Qatar provides computing equipment and online resources, on and off-campus, to TAMUQ students, faculty, staff, and invited guests to facilitate teaching, learning, research, and the administrative activities that support these objectives. TAMUQ account password will expire after one year.
Activate the TAMUQ account
1. Go to: tamuq.onelogin.com
2. Type in your TAMUQ credentials (DUO Security prompt will appear)
3. Type in your new password and make sure that the requirements has been fulfilled.
Enable the Duo Multi-Factor Authentication
Supported devices: iOS, Android and Windows phone
- Login to any Duo MFA-enabled TAMUQ resources and enter your TAMUQ credentials.
- Download the Duo Mobile app from Apple Store or Google Play Store.
- Click Start setup.
4. Select device type – Mobile phone. You can enroll Duo to multiple devices.
5. Search for country – Qatar. Enter your Qatar number. Then click Continue.
6. Click on the Tick box to confirm the number you entered. Then click Continue.
7. Verify the number. You will receive an SMS to your registered mobile number. Enter the 6-digit code. Click Verify and then hit Continue.
8. See the Duo Settings. Select your authentication method. Then click Continue to Login.
9. Choose your authentication method – Push notification OR Enter a Passcode.
Texas A&M University NetID account
A Texas A&M NetID is an identifier or username for logging in and accessing TAMU university resources. TAMU NetID password with less than 16 characters will expire after one year. Password with more than 16 characters will expire after four years. The content of this section is referenced from TAMU Knowledge base. Information for shared services can be accessed here TAMU IT Self-Service
Claim the TAMU NetID account account
- Open a web browser and go to the Aggie Account Gateway: https://gateway.tamu.edu.
- Click Claim Your NetID before logging into gateway.
- Enter your Universal Identification Number (UIN) and your name. Click LOGIN. If you receive the error “The account is already activated," then your NetID has already been activated.
- On the next screen, carefully read the information about the NetID and password requirements, then enter your NetID and your password. Click Submit when finished.
Set-up the Self Service Password Reset (SSPR)
- Visit the Aggie Account Gateway page at http://gateway.tamu.edu/.
- Log in with your NetID username and password.
- On the right-hand side of the page, under "I want to...", click on set up Self-Service Password Reset.
- Toggle the button on the right-hand side and you will be presented with input boxes. You will need to input an email that is not associated with TAMU and a phone number.
- Confirm your email address by clicking the link in the email that has been sent to your alternate email address
- You should now see a message stating that your password-reset settings have been updated successfully
Change the TAMU NetID or email address (if desired)
Changing your NetID will change the @tamu.edu email address and your login credentials for various websites.
To change your NetID username, follow the instructions here: How to change your NetID or email address
Note: after changing your NetID username, some websites may be unavailable for 24 hours to allow for the NetID change to take effect.
Change the TAMU NetID username (if desired)
Should you decide that you would like to change your NetID, you can do so by contacting Help Desk Central. Before changing your NetID, there are a couple of things to consider:
- After changing your NetID, you will be locked out of most sites and services for at least 15 minutes. Howdy will be unavailable for approximately 24 hours.
- Since changing your NetID will also change your email address, it is possible that your emails may not be delivered to the proper address following the change.
If you are looking for a different Texas A&M email address, but do not want to change your NetID, you can create an additional email address and make it your new published email address (click Email Settings, Change or Add Email). This will allow you to change the address where you send and receive emails, but will maintain your original NetID for login purposes.
Contact the TAMU HelpDesk Central
Help Desk Central assists Texas A&M students, faculty and staff with their IT questions by phone, email, chat, in person and on the web.
Available 24 hours a day, 7 days a week, 365 days a year. Phone: 979.845.8300 | Email: helpdesk@tamu.edu
IT Chat is available 8:00 a.m. - 12:00 a.m. (midnight) every day. If you need help outside of these hours, please call 979.845.8300 or email helpdesk@tamu.edu.
If you have any further questions, email servicedesk@qatar.tamu.edu or call us at (974) 4423-0009.