Manage a shared mailbox and calendar

To access a shared mailbox on a mobile device, use the following steps. 

 

1. Sign in to your primary account in Outlook for iOS or Android.
2. Tap the Add Account button in the left navigation pane, then tap Add a Shared Mailbox.

 

3. If you have multiple accounts in Outlook Mobile, select the account that has permissions to access the shared mailbox. 

 

After the account setup process completes, the shared mailbox will display in your account list in Outlook for iOS or Outlook for Android. 

To remove a shared mailbox, go to Settings > Accounts. Then tap on the shared mailbox and select Delete Account.

This article shows how to access a shared mailbox through Outlook Web App (OWA).

1. Open https:\\outlook.office.com and log in with your TAMUQ username and password. 

2. On the navigation pane, right-click on "Folders" and select "Add shared folder."

 

3. Type the name or the email address of the shared mailbox (John.Doe@qatar.tamu.edu). Then click Add. 

 

 

Note: This article shows how to add and access a shared mailbox or calendar in Outlook from a Macintosh device.

1. Open Outlook, go to File > Open > Other User's Folder.

 

2. From Open Other User's Folder window, type the shared mailbox email address on the search box.

 

3. In the Type box, select Inbox from the dropdown list. Then click on Open.

 

4. If you want to access the calendar, select the calendar from the type dropdown list. Then click on Open. 

This article shows you how to share your Microsoft 365 or Outlook.com calendar with people inside or outside your organization.

1. From your Calendar folder, on the Home menu, select Share Calendar.

 

2. Choose the calendar you want to share from the dropdown menu.

3. In the Calendar Properties dialog box, click Add.

4. You can search for people from your address book or type in their email addresses in the Add box. When you are done adding names in the Add Users dialog box, click OK.

5. Back in the Calendar Properties dialog box, select the person's name or email address, choose the level of details you want to share with the person, and click OK.

 

6. The person you've shared your calendar with will receive a sharing invitation by email.

7. Once the recipient clicks Accept, they'll see your shared calendar in their calendar list.

 

I see a "This calendar can't be shared" error.

If you see a message that says This calendar can't be shared, there are three possible reasons.

If you have any further questions, email servicedesk@qatar.tamu.edu or call us at (974) 4423-0009. 

• The email address is invalid.
• The email address is a Microsoft 365 Group.
• The email belongs to an external user who isn't part of your organization.

What permissions do people have to your calendar?

You can choose from several different permission levels when sharing your calendar.

• Can view when I'm busy. Those sharing your calendar with this permission level can only see which times you're available. 
• Can view titles and locations. Those sharing your calendar with this permission level will see availability and the subject and meeting location. 
• Can view all details. Those sharing your calendar with this permission level will see all details of your appointments, just like what you see

To send an email from the shared mailbox, follow the instructions below.

1. Open Outlook.

2. Select New Email.

3. If you don't see the From field at the top of your message, choose Options > From.

4. Click the From in the message, and change it to the shared email address. If you don't see your shared email address, choose Other email address and type in the shared email address.

5. Select OK.

6. Type your message and Send.

After this, the shared email will be available in your dropdown list whenever you want to send a message. Likewise, whenever you send a message from your shared mailbox, your recipients will only see the shared email address in the message.