Exchange Support

Texas A&M at Qatar Exchange Email is a messaging and collaboration service, which features email, calendars, contacts, and tasks. Microsoft Exchange allows users to access critical business communications almost whenever and wherever they need to with greater security and reliability. Exchange supports distribution groups, shared calendars and contacts, email aliases, and role-based mailboxes for rooms and resources. IT on-premise exchange service also supports web access to TAMUQ email through https://outlook.office.com. This website allows users to access their university email from anywhere in the world from any device with an internet connection and modern web browser.

Eligibility
Faculty, Staff, and Students

Prerequisite
Students requesting distribution list or additional mailbox must obtain approval from a faculty or staff.

Policy
TAMUQ IT provides students and employees email addresses. There are storage quotas in place for each data storage location. Student mailboxes are limited in size. At 9.5GB, the student will receive an email warning. At 10GB, the mailbox will be disabled. Create an E-mail Alias: The requestor must be the designated owner of the mailbox. The alias must not exist somewhere else in the organization. E-mail alias name may be changed by IT Management in order to conform to standard practices. All e-mail alias requests are subject to IT management approval and may also be subject to immediate supervisor approval.

SLA
90% of requests will be fulfilled within two workdays.

 
Request Email Distribution Group Login to Email Request Mailbox Creation Request Outlook Client Support Request Service

Related Articles (3)

Accessing your TAMUQ email account
Managing a shared mailbox and calendar
Frequently Asked Questions about Outlook

Service Offerings (5)

Email Distribution Groups
Request changes to an existing email distribution group or creation of a new distribution group
Mailbox Creation
Request a new shared mailbox account
Outlook Client Support
Request support for Microsoft Outlook or other email clients