The TAMUQ IT provides support for a number of different video conferencing options. The recommended video conferencing system for TAMU meetings is Zoom. There is limited support available for other systems such as direct IP, Skype, Blackboard Collaborate, WebEx, Go to Meeting and others.
Eligibility
Faculty, staff. and students
Prerequisite
• Test connection prior to the meeting
• Initiate connection for meeting
• Training on using video conferencing equipment
SLA
90% of level-1 support requests will be fulfilled within two workdays