Ask a Qualifying Life Event Question Service

Overview

We provide assistance to employees seeking to make a change to their benefits within 31 days of a qualifying life event.  A qualifying life event is defined as Marriage, Divorce or Legal Separation, Birth or Adoption, Change Due to Spouse Open Enrollment, Gain or Loss of Other Coverage, Beneficiary Change, Dependent Daycare Provider Cost/Hour Change, Death of a Family Member, Medicaid Change, ORP Vendor Change, TDA Plan Change.

Use this service request to ask questions about:

• How to Make a Change through a Qualifying Life Event:  Guidance on the steps to update your benefits following a qualifying life event, ensuring changes are made within the 31-day window.
• Eligible Qualifying Life Events:  Information on what constitutes a qualifying life event, such as marriage, divorce, birth, or adoption, and how these events impact your benefits.
• Timelines to Complete a Qualifying Life Event:  Details on the 31-day period to make changes to your benefits after a qualifying life event occurs.
• Supporting Documentation Required for a Benefit Change:  A list of documents needed to verify and process your benefit changes, such as marriage certificates or birth certificates.
• Dependent Verification:  Your insurance can cover eligible dependents such as spouses, common-law partners, and children up to the age of 26.

Eligibility

Staff, faculty, and graduate assistant employees working 50% effort or more for 4.5 months or longer are eligible to participate in Texas A&M University System-sponsored health, dental, vision, life, dependent life, flexible spending accounts, long-term disability, and accidental death and dismemberment plans.

Resources

• Change Your Benefits:  Information on how Texas A&M employees can make changes to their benefits plans, including during qualifying life events and open enrollment periods.
• Change Benefits (Life Event) Workday Job Aid:  Step-by-step instructions for Texas A&M employees to update their benefits in Workday following a qualifying life event.
• Change Benefits (TDA Plan Change):  Step-by-step instructions for Texas A&M employees to update their Tax-Deferred Account (TDA) plan in Workday.
• Healthcare Marketplace:  In the event the 31 day window is missed, employees and dependents may explore options through the Healthcare Marketplace when experiencing a life change.
• TAMUS Employee Benefits Guide:  Overview of employee benefits, including health insurance, retirement plans, and additional perks.

Need More Help?

Click the "Ask a Qualifying Life Event Question" button on the top right of this page.  Complete the required fields and submit the request. You will receive an open ticket notification.  If additional information is needed, you will be contacted by the respective support team.  Ticket status can be tracked in the portal under the View Tickets tab.

Notice: Protecting Your Privacy and HIPAA Compliance

At HROE, we are dedicated to safeguarding your privacy and ensuring full compliance with the Health Insurance Portability and Accountability Act (HIPAA). Please note that TeamDynamix is not designed to store or manage any personal identifiable information (PII) or protected health information (PHI).
 
To uphold the highest standards of data protection, we kindly ask that you refrain from sharing any PII or PHI in this electronic form.