Cloudflare One - Desktop Installation

Table of Contents

Overview

Cloudflare One is currently undergoing pilot testing with a select group of users in Technology Services. This service replaces the existing VPN infrastructure and will be deployed across Texas A&M University in the near future.

Prerequisites

Before you begin, ensure that your computer meets the following requirements:

  • You have administrator privileges on your device.
  • Your device runs Windows, macOS, or Linux.
  • You have your Texas A&M NetID and password available.

Linux Users: Instructions for Linux installation are available in our Linux Installation documentation.

ChromeOS Users: Chromebooks made after 2019 use the Cloudflare One Android app to connect. Follow the instructions in our Mobile Installation documentation to install.

Installation

  1. Navigate to the Cloudflare One Client Download page. Select the installer appropriate for your operating system (Windows, macOS, or Linux).

Screenshot showing the Cloudflare One Client for Windows download button

Screenshot showing the Cloudflare One Client macOS download button

  1. Install the Cloudflare One Client application on your device. You may be prompted to activate administrator privileges. After installation completes, sign in with your NetID and password.

Note: In some locations, this application appears as Cloudflare WARP. Both names refer to the same service.

  1. Once the application installation finishes, click Continue under Cloudflare One Client.

Screenshot of the post-installation screen with the Continue button under Cloudflare One Client highlighted

  1. Enter tamucs in the What is your team name? field. Click Continue.

Screenshot of the team name entry field with tamucs entered and the Continue button highlighted

  1. Your default browser opens to the Cloudflare One Login App. Select your institution from the list. Your available options may differ from the screenshots shown in this guide.

Screenshot of the Cloudflare One Login App showing institution selection options

  1. Check the Always allow tamucs.cloudflareaccess.com to open links checkbox. Click Open Cloudflare One Client.

Screenshot of the permission prompt with the Always allow checkbox and Open Cloudflare One Client button highlighted

  1. The Cloudflare One Client application launches in the disconnected state. Click Connect to connect.

Screenshot of the Cloudflare One Client showing Disconnected status

Disconnecting

When you finish using the VPN service or need to disconnect, click Disconnect in the Cloudflare One Client application. The client clearly displays your disconnected status once the action completes.

Screenshot of the Cloudflare One Client showing the Disconnect button

Troubleshooting

If you are returned to the Enroll your device with Cloudflare One Client screen instead of reaching the connected state, perform the following steps:

  1. Verify that the team name field contains exactly tamucs.
  2. Click Retry Login.

Screenshot of the enrollment screen with tamucs in the team name field and the Retry Login button highlighted

If you continue to experience issues after retrying, contact Help Desk Central at helpdesk@tamu.edu or (979) 845-8300 for additional assistance.

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