ResNet - Configuring SmartTV

Overview

Here are the instructions on how to configure a SmartTV to the ResNet network on Campus.

Instructions

  • Once you have booted up the TV you will need to find the MAC address. If possible please refer to the user manual on where to locate the MAC address.
    • It should be listed as Ethernet or Wired MAC Address 
  • On a different device, open a web browser and head to resnet.tamu.edu to register the SmartTV's MAC address 
    • If an adapter is being used, the MAC address of the adapter must also be registered. 
  • Once completed, shut down the TV and unplug it. We recommend waiting 15 minutes. 
  • While the TV is off, plug the Ethernet Cable into the TV. 
  • Turn the TV back on, and you should automatically be connected.

If you have any questions or are running into any trouble please do not hesitate to contact us via Email (helpdesk@tamu.edu), Phone call (979-845-8300) or Online Chat!

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Details

Article ID: 495
Created
Thu 5/2/24 10:01 AM
Modified
Tue 6/25/24 1:36 PM

Related Services / Offerings (1)

The "Wired Support" Service Offering is for service requests to set up wired network connections or incidents troubleshooting wired connections.