Apple Device Management - Service Overview

Body

Overview

The unified Apple device management service lets Technology Services manage and secure Apple devices across campus with minimal customer interruptions and optimal device security. Its self-service tools empower customers to get the resources they need when it’s convenient for them.

Learn more about enrolling in the unified Apple device management service.

Features

  • Reliable: Receive software updates and patches with little to no interaction on your part.
  • Efficient: Deployment and updating processes run in the background, freeing up more time for you to be productive.
  • Flexible: Choose when and where to install new software or run maintenance on your device through self-service tools.
  • Secure: Technology Services will manage the security of your device, so you don't have to. Should your device be lost or stolen, it can be wiped remotely.
  • Confidential: No personal data is scanned, indexed, or transmitted off your device.

Self-Help Tools

Updates on Your Schedule

Updates in the unified Apple device management service take a lighter, less intrusive approach. Customers will see a prompt that an update is available and can launch it or defer it until a time more convenient for them.

Customers can also use the Self-Service Hub to check for updates “on-demand.” Learn more about managing your device updates.

Details

Details

Article ID: 448
Created
Thu 5/2/24 10:59 AM
Modified
Tue 8/13/24 12:09 PM

Related Services / Offerings

Related Services / Offerings (1)

The "Computer Support" Service Offering allows for incidents about computer labs, Linux systems, Mac systems, Windows systems, and virtual desktops as well as requests regarding software and system updates.