Apple Device Management - Enrolling in Unified Apple Device Management

Overview

The unified Apple device management service lets Technology Services manage and secure Apple devices across campus with minimal customer interruptions and optimal device security. Its self-service tools empower customers to get the resources they need when it’s convenient for them.

VPN

During the enrollment process, the Cisco Secure Client VPN software will be uninstalled. You should see the VPN automatically re-deploy to your device within 24 hours of successful enrollment. If this does not occur, or if you need it earlier, you can install the client via the Self Service Hub.

Enrolling Your Device

All campus members with university-owned Mac computers will be told when it's time for them to enroll in the unified Apple device management service. You will also be told if the enrollment package will be pushed to your computer or if you will need to download the enrollment package. 

• Apple devices currently managed by the university will have an enrollment package pushed to their machine. When this package is deployed, you will follow the instructions presented to complete your device's enrollment in the unified Apple device management service.
• Apple devices NOT currently managed by the university will be given a link to download the enrollment package. Important: the Enrollment Installer Package is for University-Owned Mac Computers Only.

Automated vs. Manual Enrollment

Once the enrollment package is pushed or downloaded, you can begin enrolling your computer.

• If you see the screen below, your device will be going through Automated Enrollment. Visit the Automated Enrollment document for complete instructions. 
  • Automated Enrollment Video Overview for Ventura (OS 13)
  • Automated Enrollment Video Overview for Mojave to Monterey (OS 10.14 - 12)

• If you see the screen below, your device will be going through Manual Enrollment. Visit the Manual Enrollment document for complete instructions.
  • Manual Enrollment Video Overview for Ventura (OS 13)
  • ManualEnrollment Video Overview for Mojave to Monterey (OS 10.14 - 12)

Get Help

Remote support for the enrollment process is available at 979.845.8300.