Summary
Guidelines on ensuring these emails are properly routed to the appropriate department or personnel for a timely response and include best practices for handling retiree-specific requests, such as benefits inquiries and retirement status updates, to ensure efficient and accurate communication.
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Frequently Asked Questions
Do retirees get to keep their Exchange or TAMU Gmail mailbox?
Email is one of the computing resources retained upon retirement. A full list of resources is available in our knowledge base. Employees using TAMU Gmail will retain their TAMU Gmail account. Employees using TAMU Exchange will retain their TAMU Exchange account. However, the TAMU Exchange account for retirees is limited to a maximum of 50GB of storage.
Can retirees forward their @tamu.edu address to a non-TAMU email account such as Gmail or Outlook.com?
Yes. Retirees can visit https://gateway.tamu.edu/ to update their forwarding settings.
Help Documents
Moving to Exchange
Moving to Gmail
General Help Documents