Email Routing - Retiree Information

Guidelines on ensuring these emails are properly routed to the appropriate department or personnel for a timely response and include best practices for handling retiree-specific requests, such as benefits inquiries and retirement status updates, to ensure efficient and accurate communication.

Frequently Asked Questions

Do retirees get to keep their Exchange or TAMU Gmail mailbox?

Email is one of the computing resources retained upon retirement. A full list of resources is available in our knowledge base. Employees using TAMU Gmail will retain their TAMU Gmail account. Employees using TAMU Exchange will retain their TAMU Exchange account. However, the TAMU Exchange account for retirees is limited to a maximum of 50GB of storage.

Can retirees forward their @tamu.edu address to a non-TAMU email account such as Gmail or Outlook.com?

Yes. Retirees can visit https://gateway.tamu.edu/ to update their forwarding settings.

Help Documents

Moving to Exchange

• New to Exchange
• Import Gmail Messages into Exchange
• Import Gmail contacts into Outlook
• Creating a Signature in Exchange
• Adding a Special Purpose Mailbox to Outlook
• Share Free/Busy Calendar Details
• Import Google Calendar into Outlook with events

Moving to Gmail

• Import Exchange Messages into Gmail
• Import Outlook contacts into Gmail
• Create a Signature in Gmail
• Share Free/Busy Calendar Details
• Import an Exchange Calendar to Google Calendar

General Help Documents

• Select Your Preferred Email Platform
• Campus Email delivery Overview
• Migrating Exchange Distribution Group Membership