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Services or Offerings?
Computer Support
  1. Services
  2. Desktop and Mobile Computing
  3. Computer and Mobile Device Support
The "Computer Support" Service Offering allows for incidents about computer labs, Linux systems, Mac systems, Windows systems, and virtual desktops as well as requests regarding software and system updates.
Software Installation
  1. Services
  2. Desktop and Mobile Computing
  3. Software and Applications Distribution
The "Software Installation" Service Offering allows requests for department specific, institutional or enterprise software to be installed.