Software Installation

TAMUQ IT offers software installation and troubleshooting services to resolve problems when installing or using university licensed software.

Eligibility
Students, Faculty, Staff, and external affiliates.

Request
For consulting or inquiries contact 4423-0009 or email servicedesk@qatar.tamu.edu

SLA
90% of requests will be fulfilled within three workdays.
Service is available from 7:30 am to 6:30 pm Sunday through Thursday for walk-ins in Room 139, excluding announced holidays.
24X7 by email at servicdesk@qatar.tamu.edu, and over the phone at 4423-0009.
95% of the requests are assigned and acknowledged within 4 business hours.

 
Request Service Request Software Installation

Related Articles (4)

Hardware Support Policy
Installing campus licensed software
Macintosh Support Policy
Non-Standard Support Service Agreement : Texas A&M University at Qatar Information Services

Service Offerings (2)