Submit a Death Notice - Life Insurance Claim for Employee, Retiree, or Dependent

Overview
When an employee, retiree, or dependent passes away, Benefit Services must be notified to process any life insurance claims and remove the individual from insurance coverage.  This service provides guidance on how to submit a death notice and what steps to follow.
Use this service request to ask questions about:
  • Submitting a Notice: Notify Benefit Services when an employee, dependent, retiree, or surviving dependent passes away within 31 days of the death.
  • Life Insurance Claims: Information on processing life insurance claims.
  • Insurance Coverage Removal: Steps to remove the deceased individual from insurance coverage.
  • Required Documentation: Details on the documentation needed to process the death notice.
Eligibility
All employees, retirees, relatives, and/or family representatives.
Resources
  • Grief Counseling:  Provides information on scheduling appointments for counseling and support services.
  • Death of Family Member:  Leave (time off) available for death of immediate family (employee's spouse, or the employee's or spouse's child, stepchild, parent, stepparent, brother, stepbrother, sister, stepsister, grandparent, step grandparent, great grandparent, step great grandparent, grandchild, step grandchild, great grandchild or step great grandchild.)  *Note that aunts, uncles, and cousins are not covered under this policy.
Need More Help?

Click the "Submit a Death Notice" button on the top right of this page.  Complete the required fields and submit the request. You will receive an open ticket notification.  If additional information is needed, you will be contacted by the respective support team.  Ticket status can be tracked in the portal under the View Tickets tab.

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To uphold the highest standards of data protection, we kindly ask that you refrain from sharing any PII or PHI in this electronic form.