TrainTraq Courses

Overview
Managers and administrators have the ability to create new courses, revise existing ones, and inactivate courses that are no longer needed. This ensures that the training content remains up-to-date and relevant for users. 
Use this service request to ask questions about:
  • Request a New Course:  Link for course owners to request the addition of a new course listing in TrainTraq.
  • Revise a Course:  Make revisions to existing courses, including updates to content, structure, or delivery methods.
  • Inactivate a Course:  Deactivate courses that are no longer relevant or needed, ensuring the course catalog remains current.
Eligibility
System Training Coordinators, Compliance Officers, Managers/Supervisors, Department/Workstation Processors, and HR Professionals.
Resources
Need More Help?

Click the "Course Request" button on the top right of this page.  Complete the required fields and submit the request. You will receive an open ticket notification.  If additional information is needed, you will be contacted by the respective support team.  Ticket status can be tracked in the portal under the View Tickets tab.

NOTICE:  Protecting Your Privacy and Ensuring HIPAA Compliance
At HROE, we are dedicated to safeguarding your privacy and ensuring full compliance with the Health Insurance Portability and Accountability Act (HIPAA). Please note that TeamDynamix is not designed to store or manage any personal identifiable information (PII) or protected health information (PHI).
 
To uphold the highest standards of data protection, we kindly ask that you refrain from sharing any PII or PHI in this electronic form. 
 
Request a New Course Revise/Inactivate a Course

Service Offerings (2)

TrainTraq Request a New Course
Easily request the creation of new courses in TrainTraq to meet your training needs. Our instructional designers will work with you to develop and implement the course content, ensuring it aligns with your objectives and standards.
TrainTraq Revise/Inactivate a Course
Request revisions or inactivation of existing TrainTraq courses to keep your training materials current and relevant. Our team will assist in updating course content or deactivating courses that are no longer needed.