Former Student Account Activation

Overview

Former students who attended Texas A&M University in the fall semester of 1985 or later may use the services available through Howdy at http://howdy.tamu.edu.

Former students who graduated in the previous two years will be able to use their NetID for the first two years after their last term of enrollment. You can login to the Howdy Portal using your NetID and your NetID password. Your NetID expires two years after your last term of enrollment.
If you have forgotten your NetID or your NetID password, you will need to contact Help Desk Central at (979) 845-8300.

This document provides steps to activate your Former Student Account, common errors, and other account information.

For information on Former Student Access, please see KB0010381. 

u.tamu.edu/KB0010381

Former Student Account Activation

1. Go to the Texas A&M University Howdy website at http://howdy.tamu.edu and click on the Information about Former Student Access button under the "Log in with your NetID to get Started" button.
2. A new window will appear containing three options. Select the option that pertains to you, carefully read the information that appears, and follow the instructions. If you have not been enrolled at Texas A&M in the last two years, you will need to complete the former student questionnaire. To do so, click on the Former Student Questionnaire link.    
3. Fill out the questionnaire then click Submit.
   NOTE: If you receive an error saying, “You have answered one or more of the questions incorrectly”, refer to the section below concerning common errors.
4. After submitting the questionnaire, you should receive an email from helpdesk@tamu.edu to the address you provided within an hour. The email will contain your UIN (Universal Identification Number), your date of birth, and a link where you will go to activate your account. The activation process must be completed within three hours of receiving the email.
   NOTE: If you do not receive one and you know your UIN, you should still be able to activate your account by going to gateway.tamu.edu/activation directly. If you are having issues, please email helpdesk@tamu.edu with your UIN and an approximate time that you submitted the questionnaire.
5. Once you click on the link in the email, you will be presented with the “Former Student Account Activation” page. Enter your UIN and date of birth, then click Begin Activation Process to start to set up your account.
6. You may be asked to update your information on the next page. Provide your current contact and residence information so that the university will have an updated record for you. Once finished, click Update Entry and Continue.
7. You will now be prompted to create a password for your account. Once the password is entered and confirmed, click Activate Account.
   NOTE: This password must contain at least 8 characters, an uppercase and lowercase letter, and a non-alphabetic special character (numbers, symbols, and spaces).
8. If you successfully submitted a password, you should be shown a "Your account has been activated. Access to some resources may take up to 24 hours"
   NOTE: Some resources may not be available for the first 24 hours; however, you should be able to login to the account after the first four hours. When logging in, your UIN will function as your username and your password will be the one you created in step 7.      

Common Errors when Activating Former Student Account

Below are common errors that you may experience when activating or logging in with your former student account.

Former Student Questionnaire - one or more answers are incorrect

Unfortunately, the Former Student Questionnaire can be finicky with your answers to the questions. We suggest filling out a Records Request Form, linked below, to receive the exact answers to the Questionnaire and then filling it out once more. When the questionnaire is completed, you will receive login instructions typically within 30 minutes to your email provided.

Records Request Form: https://registrar.tamu.edu/getmedia/a35cf493-88c5-418f-9c3d-56fb8121a5da/RecordsRequest.pdf

To receive the answers to the Questionnaire, check the Former Student Questionnaire box on the form.

Please note that the Records Request Form requires an ink signature to be submitted. Due to FERPA guidelines, the Records Department will not accept electronic signatures.

Access Denied

• Ensure you are using your UIN as your NetID and your recently created password
• Ensure you are logging into howdy.tamu.edu

If you continue to receive an Access Denied error, please contact Help Desk Central (979)-845-8300

Former Student Questionnaire - You are not eligible to reactivate your NetID

When filling out the Former Student Questionnaire, you may get an error message stating "Your account is not eligible to activate." If you encounter this error, please email helpdesk@tamu.edu for assistance.

Password Reset for Former Student Account

At this time, former student account passwords may only be reset by completing the Former Student Questionnaire again. Once the questionnaire is completed, the account will be activated for 60 days.

Texas A&M College Station Former Student Transcript

1.  Go to myhub.org and click Login in the top right corner.
2.  Log in using your personal LinkedIn or your personal Google account. (Note: You will not be able to log in by using your college name)
3.  Fill out the required fields and from here you will be able to request an official transcript.

For further assistance with myhub.org access, please contact National Student Clearinghouse: https://www.studentclearinghouse.org/contact/

Texas A&M Commerce Former Student Transcript

To order a Texas A&M Commerce transcript, please see: http://www.tamuc.edu/admissions/registrar/transcript/transcriptrequest2013.pdf