Identity and Access Management Services offer comprehensive support for managing NetIDs, user account access, Duo MFA, identity data reporting and the TAMU white page directory.

Categories (1)

Duo

Duo is a robust authentication service that enhances security by verifying the identity of users before granting access to applications and systems. It offers a multi-factor authentication (MFA) approach, requiring users to verify their identity using a combination of methods such as a smartphone app, SMS, phone call, or hardware token.

Articles (42)

Account Lock - LifecycleLocked

Details on handling accounts with any type of lock such as LifecycleLocked.

Accounts - Forgotten UIN/Parent Token

Details regarding what is a UIN and how to retrieve it.

Adobe Sign - Creating a Digital ID

How to create a digital ID within Adobe Sign.

AUTH Lock

Details on troubleshooting AUTH locks on different devices.

Change Preferred Name in Howdy and Workday

Steps outlining how to change your preferred name in Howdy and Workday.

Directory - Editing/Withholding Your Directory Information

Details on changing your information displayed in the public TAMU directory, including editing and withholding information.

Former Student Access

List of resources and options for former students as they transition resources away from the University.

Former Student Account Activation

Steps on how to activate your Former Student Account, common errors, and other account information.

Gateway

Summaries of each of the facilities available through the Texas A&M Aggie Account Gateway, as well as where to find them.

Gateway - Activating your NetID Account

Instructions on activating your NetID Account.

Gateway - Changing a Current NetID Password

Instructions on changing changing your current NetID password.

Gateway - Forwarding your NetID@tamu.edu Email Address

Instructions for setting up your forwarding address for your published email address

Gateway - Resetting a Forgotten NetID Password

How to reset your forgotten NetID password.

How Long Do Former Student Accounts Last?

Information regarding the lifecycle of former student accounts.

How to change your NetID or email address

Instructions on how to change your NetID or @tamu.edu email address.

Howdy - Access Error FAQ

Frequently asked questions regarding access errors to Howdy.

Howdy - Login Help

How to address issues when logging into the new Howdy portal.

HSCID to NetID Migration - Walkthrough

This article provides a detailed guide for transitioning user accounts from HSCID to NetID, ensuring a seamless integration process. It includes step-by-step instructions, troubleshooting tips, and important considerations to facilitate a smooth migration and minimize disruptions.

NetID - Password Reset

Steps to follow if you've forgotten your password or need to change it for security reasons.

Proxy Management

This article offers detailed insights into the setup and configuration of proxies to manage network traffic and enhance security. It explains various types of proxies, their use cases, and provides best practices for maintaining and troubleshooting proxy servers.

Requesting and Deleting a Shared Forwading Email Address

This article guides users through the process of setting up and removing shared email addresses that forward messages to multiple recipients. It includes detailed instructions on submitting requests, managing forwarding rules, and ensuring proper deletion to maintain email system integrity.

Requesting and Deleting a Shared NetID Account

Instructions for obtaining and removing shared NetID accounts at Texas A&M University, including completing a request form and contacting the identity security office for assistance.

Secondary NetID

Secondary NetID accounts are used for the purpose of least-privilege access.

SSO - General Troubleshooting

This article offers essential tips and strategies for diagnosing and resolving common issues with Single Sign-On (SSO) systems. It covers potential problems related to user authentication, configuration errors, and connectivity issues, providing practical solutions to ensure smooth SSO functionality.