Texas A&M Technology Services encourages you to keep your computing technology and accounts up to date and protected. The following checklist is provided to help empower you with safe computing practices.
☑ Safe Computing Guides
Texas A&M Technology Services' Safe Computing Guides provide both high-level and in-depth information about how to protect your devices, your identity and university data. Get practical advice you can use right away—such as updating and backing up computers and mobile devices, creating strong passwords, and connecting to secure networks.
☑ Digital Backpack for Students and Digital Briefcase for Employees
Check out the Health IT Digital Backpack for students and Digital Briefcase for employees. The overviews offer at-a-glance information about IT resources at Texas A&M Health, especially for orientations and onboarding. Learn how to get help and support, connect to the Internet, obtain software, and take advantage of specialized Health IT services.
☑ NetID Account
Your NetID is a unique username for logging in and accessing many computing resources at Texas A&M. NetID passwords with fewer than 16 characters will expire in one year, and NetID passwords with 16 characters or greater will never expire. Visit our help documentation to learn more about creating strong passwords.
☑ Software Portal and Endpoint Security for Windows Devices
The ManageEngine Endpoint Central app is installed on Texas A&M Health Windows computers and helps deliver critical security patches. When updates are available, a pop-up window will appear prompting you to restart the computer at your convenience.
Campus members also have access to the ManageEngine Self-Service Portal which features a software catalog of several trusted and approved apps that are available for you to install without requiring administrative privileges. Most apps are either free of charge or open-source software, although some installation packages require departmental or group licensing agreements.
Admin By Request (ABR) is installed on single-user computers within Texas A&M Health and allows campus members to temporarily request administrative privileges. For additional information about ABR, see our help documentation.
☑ Software Portal and Endpoint Security for macOS Devices
The Unified Apple Device Management service, powered by Jamf, allows Technology Services to deliver updates and manage Apple devices within Texas A&M Health.
The service also includes access to the Self-Service Hub where campus members may install software, access help documentation, or check for updates. View the Apple Device Management page for additional information about the service and benefits.
Campus members may request temporary administrative privileges on macOS devices by using the pre-installed Privileges app. To learn more about the Privileges app, view our help documentation.
Support Information
If you have any questions or need assistance, contact the Health Technology Care Team.