TAMU-Health Safe Computing Checklist

Texas A&M Technology Services encourages you to keep your computing technology and accounts up to date and protected. The following checklist is provided to help empower you with safe computing practices.

☑ Safe Computing Guides

Texas A&M Technology Services' Safe Computing Guides provide both high-level and in-depth information about how to protect your devices, your identity and university data. Get practical advice you can use right away—such as updating and backing up computers and mobile devices, creating strong passwords and connecting to secure networks.

☑ Digital Backpack for Students and Digital Briefcase for Employees

Check out the Health IT Digital Backpack for students and Digital Briefcase for employees. The overviews offer at-a-glance information about IT resources at Texas A&M Health, especially for orientations and onboarding. Learn how to get help and support, connect to the Internet, obtain software and take advantage of specialized Health IT services.

☑ HSCID Password Renewals and Resets

Your HSCID is a unique username for logging in and accessing many computing resources specific to Texas A&M Health. In compliance with security policies, HSCID passwords must be renewed every 180 days and HSCID accounts are automatically disabled (not deleted) after 30 days of inactivity.

Access and update your HSCID account details at change.tamhsc.edu. View help documentation about resetting your HSCID password on the IT Self-Service Knowledge Base.

☑ ManageEngine Apps

The ManageEngine Desktop Central app is installed on university-owned computers and helps deliver critical security patches and major operating system updates over the network with minimal interruptions to your work. When updates are available, a pop-up window will appear on your desktop prompting you to restart the computer and apply the updates at your convenience for both Windows and Mac operating systems.

The ManageEngine Self-Service Portal features a curated and up-to-date software catalog of several trusted and approved apps that are available for you to install without requiring computer administrator permissions. Most apps are either free of charge or open-source software, although some installation packages require departmental or group licensing agreements.

☑ Spirion Sensitive Data Manager

University-owned devices are periodically scanned by Spirion Sensitive Data Manager for sensitive information to prevent data loss. When sensitive information is discovered, such as Social Security information, you will be notified by Health IT with instructions for removing or isolating the data.

We hope this checklist contains valuable information and relevant links for you to safely use technology. Thank you for partnering with Texas A&M Technology Services to maintain a secure and productive computing environment at Texas A&M Health.

Support Information

If you have any questions or need assistance, please contact the Health Technology Care Team.

Email: HealthTechCare@tamu.edu

Phone: 979.436.0250 or 979.845.8300 (Option 2)

Chat: health-bomgar.tamu.edu

Web: it.tamu.edu/health

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Related Services / Offerings (1)

The "Security Compliance Consulting" Service Offering allows requests for verifying devices are up to security standards.