Overview
After obtaining a HSCID username, there are a few further steps to take to access and fully set up the account. The following article will detail those steps.
Instructions To Enroll in Password Manager
Before you can reset your password, you must register with the change.tamhsc.edu Password Manager, and you must configure your security questions and answers. Once this is complete you can continue on to the other aspects of your account. You will need your HSCID username and password sent in an encrypted email.
Registering with https://change.tamhsc.edu
- Log into change.tamhsc.edu.
- Enter your HSCID username and the CAPTCHA text.
- Click on Register.
- Follow the prompts to register your account.
Configuring your security questions and answers
- Log into https://change.tamhsc.edu.
- Click on Manage My Profile.
- Enter your HSCID password from the email you received.
- Pick from the selection of questions and provide your answers. Five (5) questions and answers are required.
- The final question is a Help Desk challenge question. Help Desk support technicians can see the answer and will use this answer to verify your identity and generate a passcode if requested by you.
- After entering your questions and answers, you will be notified of a successful registration.
NOTE: If you did not receive an email or cannot access the email containing your HSCID account credentials for initial activation, please contact Help Desk Central for assistance.
If it is your first time logging in:
After completing the Question and Answer Profile, select I Forgot My Password from the main menu to set your password.
You will then answer some of the security questions you just created, more instructions can be found in the next section for this specific process.
Forgot Password
- After completing the Questions and Answer Profile, you may reset your password.
- Log into change.tamhsc.edu
- Click I Forgot My Password.
- Answer three (3) security questions and click Next.
- If you see a box prompting for a challenge code displayed on a locked computer - leave it blank and continue.
- Enter a new password.
Change Password
This option is very similar to the I Forgot My Password one found above, the main difference is you must know your old password for this to work.
- Log into change.tamhsc.edu
- Click Change My Password.
- Enter in your current HSCID password.
- If you see a box prompting for a challenge code displayed on a locked computer - leave it blank and continue.
- Enter a new password.
My Notifications
This section allows you to decide what you will receive notifications for in regards to your account. It functions as a security measure and allows you to keep a close eye on account activity to ensure it has not been compromised. The following instructions will allow you to edit these features.
- Log into change.tamhsc.edu
- Click on My Notifications
- Enter your HSCID password
- Now you may use the check boxes to decide what you would like to be notified about regarding your account
If you have any issues with these functions, contact Help Desk Central.