TAMU-Health Printing for Employees - PrinterLogic

Overview

PrinterLogic handles the configuration of network connected printers. PrinterLogic allows for easy automation of printer mapping by group and location, and enables self-service for faculty and staff to connect to printers without needing to contact IT support.

PrinterLogic makes it easier and more reliable for faculty and staff to connect to network printers. It improves Technology Services's ability to automatically connect people to the printer they need, and it simplifies adding, modifying and removing printers as equipment changes. Additionally, the change allows computers to communicate directly with the printers, thereby eliminating a print server as a source of potential issues.

How do I connect to my printer?

1. Navigate to tamhealthprint.printercloud.com
2. If you are prompted to install a browser add-on, please install it
3. Select your city and then building of the printer you want to connect to
   1. If needed, select the floor the printer is located on
4. Find and select the specific printer you want to connect to. Use the location and comment information to help identify which printer is the correct one.
5. If you want the printer to be your default printer, check the Set as default printer box and click Yes. If you do not want it to be your default, just click Yes.
6. If you receive an error when adding the printer, contact Help Desk Central.

What is PrinterLogic icon in my taskbar?

Once the client is installed, a new icon will appear in the taskbar signifying the program is installed and working correctly.

Contact Help Desk Central if you need assistance.

How do I have my printer mapped automatically for everyone in my group?

Submit a request to Help Desk Central with the city/building/floor/name of the printer and which group of people should have the printer connected automatically.

Can my printer be hidden so that other people cannot connect to it?

Yes. Send a request to Help Desk Central with the city/building/floor/name of the printer, which people need access, and a note that it should be hidden.