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Services or Offerings?
Instant Messaging Support
  1. Services
  2. Communication and Collaboration
  3. Email and Collaboration Services
The "Instant Messaging Support" Service Offering allows for incidents regarding Microsoft Teams, Slack, or Google Chat.
Virtual Meetings Support
  1. Services
  2. Communication and Collaboration
  3. Email and Collaboration Services
The "Virtual Meetings Support" Service Offering allows for incidents regarding virtual meetings within Zoom, Microsoft Teams, or Google Meetings.