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Computer Support
  1. Services
  2. Desktop and Mobile Computing
  3. Computer and Mobile Device Support
The "Computer Support" Service Offering allows for incidents about computer labs, Linux systems, Mac systems, Windows systems, and virtual desktops as well as requests regarding software and system updates.
Endpoint Security Support
  1. Services
  2. Information Security
  3. Secure Computing
The "Endpoint Security Support" Service Offering allows requests for assistance on security tools for endpoints
Hardware Support
  1. Services
  2. Desktop and Mobile Computing
  3. Computer and Mobile Device Support
The "Hardware Support" Service Offering allows for service requests for hardware-related technical assistance in clinical and research projects.
Loaner Equipment
  1. Services
  2. Desktop and Mobile Computing
  3. Computer and Mobile Device Support
The "Loaner Equipment" Service Offering allows for requests to borrow devices for short-term needs.
Security Certificates
  1. Services
  2. Information Security
  3. Secure Computing
The "Security Certificates" Service Offering allows requests for TLS certificates and ACME accounts.
Security Compliance Consulting
  1. Services
  2. Information Security
  3. Secure Computing
The "Security Compliance Consulting" Service Offering allows requests for verifying devices are up to security standards.
Security Control Exceptions
  1. Services
  2. Information Security
  3. Secure Computing
The "Security Control Exceptions" Service Offering allows requests for guidance on security control exceptions.
Security Incident Response
  1. Services
  2. Information Security
  3. Secure Computing
The "Security Incident Response" Service Offering is for reporting security incidents.
Security Support and Tools
  1. Services
  2. Information Security
  3. Secure Computing
The "Security Support and Tools" Service Offering allows requests for encryption services, endpoint protection (EDR), vulnerability scanning, and penetration testing.