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Services or Offerings?
The "DHCP" Service Offering is for service requests to add, modify or remove items in DHCP, as well as incidents troubleshooting DHCP issues.

DNS
The "DNS" Service Offering is for requests to add, modify, or remove an item in DNS or incidents for troubleshooting DNS-related issues.

The "Fiber Support" Service Offering is for incidents troubleshooting fiber connections.

The "Firewall" Service Offering is for requests to add a new firewall, or modify an existing firewall.

The "Guest Network" Service Offering is for incidents about troubleshooting issues on a guest network.

The "Network Device Management" Service Offering is for requests to add, modify, or remove network devices.

The "Partner Organizations" Service Offering is for incidents to troubleshoot connectivity issues between TAMU and partner organizations.

The "VPN Support" Service Offering is for incidents to troubleshoot Virtual Private Network (VPN) connections.

The "Wired Support" Service Offering is for service requests to set up wired network connections or incidents troubleshooting wired connections.

The "Wireless Support" Service Offering is for incidents troubleshooting wireless connectivity.