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Services or Offerings?
Calendar Support
  1. Services
  2. Communication and Collaboration
  3. Email and Collaboration Services
The "Calendar Support" Service Offering allows for incidents regarding Outlook Calendar and Google Calendar.
Email Support
  1. Services
  2. Communication and Collaboration
  3. Email and Collaboration Services
The "Email Support" Service offering allows for requests involving Email Relays or Email Inbox Creation, as well as incidents to be opened on Email issues.