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Services or Offerings?
Collaboration Tools
  1. Services
  2. Communication and Collaboration
  3. Email and Collaboration Services
The "Collaboration Tools" Service Offering allows for reporting of incidents with Microsoft 365 products or Google Suite products.
Instant Messaging Support
  1. Services
  2. Communication and Collaboration
  3. Email and Collaboration Services
The "Instant Messaging Support" Service Offering allows for incidents regarding Microsoft Teams, Slack, or Google Chat.
Virtual Meetings Support
  1. Services
  2. Communication and Collaboration
  3. Email and Collaboration Services
The "Virtual Meetings Support" Service Offering allows for incidents regarding virtual meetings within Zoom, Microsoft Teams, or Google Meetings.