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Services or Offerings?
The "Computer Support" Service Offering allows for incidents about computer labs, Linux systems, Mac systems, Windows systems, and virtual desktops as well as requests regarding software and system updates.

The "Hardware Support" Service Offering allows for service requests for hardware-related technical assistance in clinical and research projects.

The "Loaner Equipment" Service Offering allows for requests to borrow devices for short-term needs.

The "Security Compliance Consulting" Service Offering allows requests for verifying devices are up to security standards.

The "Security Control Exceptions" Service Offering allows requests for guidance on security control exceptions.