IT Service Delivery and Support

Overview

IT Service Delivery and Support services offer comprehensive assistance, including Knowledgebase access, handling special event inquiries, and seamless external support transfers from College Station or TDX. With our dedicated support team, we ensure efficient resolution of general queries and smooth service delivery to meet IT needs

Get Started

Click the Service Offering(s) button on this page to open the Form directly or see additional information via the Service Offering link(s) at the bottom right of this page

Request

Fill out required fields, submit request, you'll receive an open ticket notification, if further info is needed you'll be contacted by support team, ticket activity can be tracked in the portal, and you'll receive a notification once the ticket is completed.

Learn More

More information may be obtained via keyword search in the Knowledge Base.

 
General IT Support Knowledge Base Other Support Special Event tdx HELP TDx Support

Service Offerings (6)

General IT Support
Knowledge Base
The Knowledgebase Service Offering allows requests for adding and modifying items within the Knowledgebase
Other Support
The Other Support Service Offering allows requests for adding or modifying academic, financial, general and operational inquiries.
Special Event
The Special Event Service Offering allows requests for adding or modifying athletic, conference or student events.
tdx help
TDx Support
The TDX Support Service Offering allows requests for reporting issues, asking questions, or submitting enhancement requests for the Team Dynamix platform.