Email Security

Overview

Email Security offer support for managing Email Phishing and Filtering, Quarantine, DNS Record Requests, SMTP Authorization, and 3rd Party Mailer Requests.

Get Started

Click the Service Offering(s) button on this page to open the Form directly or see additional information via the Service Offering link(s) at the bottom right of this page

Request

Fill out required fields, submit request, you'll receive an open ticket notification, if further info is needed you'll be contacted by support team, ticket activity can be tracked in the portal, and you'll receive a notification once the ticket is completed.

Learn More

More information may be obtained via keyword search in the Knowledge Base.

 
3rd Party Mailer Requests Email DNS Records Request Email Quarantine Request Phishing and Filtering SMTP Authentication Request

Service Offerings (5)

3rd Party Mailer Request
3rd Party Mailer help campus groups configure external email platforms to send messages on behalf of tamu.edu domains. We provide guidance on meeting university authentication standards, including SPF, DKIM, and DMARC setup.
Email DNS Records Request
We provide support and review for updates to essential email-related DNS records, including SPF, DMARC, DKIM, and MX. Our team offers guidance and manages the necessary security approvals to ensure changes are implemented correctly and securely.
Email Quarantine Request
Email Quarantine provide a secure holding area for messages that have been flagged by security filters. Users can review, release, or report quarantined emails, ensuring important messages aren’t missed while still protecting against potentially harmful content.
Phishing and Filtering
Phishing and Filtering Services help protect your inbox by automatically identifying and blocking suspicious emails, including spam, phishing attempts, and malware.
SMTP Authentication Request
SMTP Authentication provide secure, authorized outbound email sending for campus applications and users. Our team can help with approving and configuring SMTP Authentication to meet your needs.