International Employee Resources

Overview
The International Employee Resources service provides essential information and support for international employees. This service helps international hires navigate the requirements for employment eligibility, including obtaining a Social Security Number (SSN) and maintaining work authorization.
Use this service request to ask questions about:
  • Form I-9 and E-Verify: Guidance on completing Form I-9 and submitting information to E-Verify, including the requirement for a Social Security Number.
  • Glacier: Assistance with the Glacier system for tax compliance for non-resident aliens.
  • Social Security Number (SSN): Ask about obtaining an SSN, including the 45-day period for new hires to obtain their SSN and notify their HR contact.
  • Work Authorization Expiration: Support for tracking and renewing work authorization to ensure continuous employment eligibility.
  • Employment Authorization Document (EAD): Guidance on updating required EAD documentation in Workday.
  • Change My IDs:  Takes you into Workday where you can make updates to your Government IDs, Other IDs, Passports, or Visas.
Eligibility
All international employees, hiring managers, and HR professionals who need assistance with employment eligibility and related processes are eligible to use this service.
Resources
Need More Help?

Click the "Ask an International Employee Question" button on the top right of this page.  Complete the required fields and submit the request. You will receive an open ticket notification.  If additional information is needed, you will be contacted by the respective support team.  Ticket status can be tracked in the portal under the View Tickets tab.

NOTICE:  Protecting Your Privacy and Ensuring HIPAA Compliance
At HROE, we are dedicated to safeguarding your privacy and ensuring full compliance with the Health Insurance Portability and Accountability Act (HIPAA). Please note that TeamDynamix is not designed to store or manage any personal identifiable information (PII) or protected health information (PHI).

To uphold the highest standards of data protection, we kindly ask that you refrain from sharing any PII or PHI in this electronic form. 

 
Ask an International Employee Question Change My IDs

Service Offerings (2)

Ask an International Employee Question
Assists international employees with navigating and completing employment eligibility tasks, ensuring a smooth start to their employment at Texas A&M University.
Change My IDs
Easily update your Social Security Number (SSN), Resident Citizen of the US ID cards (I-179), Passports, Visas, and Driver’s License directly in Workday.