Outlook - Apply a Retention Policy to a folder

Overview

Applying policies to your email folders help to ensure that your email account remains in compliance with your organization's email retention policies. 

Instructions

Applying an existing retention policy 

Outlook 2016

  1. Click on an email folder.
  2. Click on Policy in the Properties group of the Folder tab.
  3. Choose the retention policy to apply to the folder from the list of policies presented.

NOTE: If the Policy button is not visible in the Properties group of the Folder tab, your Exchange administrator may not have enabled retention policies for your account. Contact your Exchange administrator for more information.

Outlook for the Web (formerly Outlook Web Access - OWA)

  1. Right-click on an email folder.
  2. Click on Assign Policy.
  3. Choose the retention policy you want to use for that folder from the list of pre-defined policies.
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