Slack at Texas A&M

Overview

Slack is a communication and collaboration service that allows campus members to create channels for group communication as well as direct messaging between other Slack members. Texas A&M University provides a campus-wide license for Slack that makes it available to all students, faculty, and staff of Texas A&M University. The TAMU Slack workspace is accessible at https://tamu.slack.com.

Logging into the TAMU Slack Workspace

The TAMU Slack workspace uses single sign-on (SSO) authentication allowing Slack members to sign in using their TAMU NetID credentials.

1. Go to https://tamu.slack.com
2. Enter your NetID@tamu.edu email address.
   
   
    
3. Click Sign In With Email.
4. Enter the six-digit confirmation code that will be sent to your TAMU email address.
   
   
    
5. Click Open Slack.
   

Support Resources

• Slack documentation is available in the Slack Help Center.
• Slack system status (is Slack up, down, or experiencing problems) can be viewed at the Slack System Status page.

Inviting a Single-channel guest or Slack Connect user

1. Click on the Workspace Name in Slack.
2. Click on Invite people to Texas A&M University.
3. Enter the email address of the individual you want to invite.
4. Select Guest - limited to select channels, files and directory. Note: Do not select Member or multi-channel as the invitation type. All guest invitations will be reviewed by Slack Adminstrators for approval. Member and multi-channel guests will not be approved.
5. Enter the channel name of the channel you want to invite that individual to.
6. Set an expiration date for the invitation.
7. Click Send Request.

Common Questions

How do I delete a private Slack channel?

To delete a private channel, you will need to invite a Slack admin to the channel. The Slack admin can then delete the channel.

Why can't I invite an external user to a channel? They are already in another channel.

If an email address is already in use in the TAMU Workspace, such as having been invited previously, that email address cannot be invited to the workspace again. The guest account will need to be deactivated by a workspace administrator and then re-invited. This process will cause the email to lose all existing access to channel(s), files, and messages in the TAMU Workspace.

How can I deactivate or reactivate a Slack account?

Slack accounts can only be deactivated or reactivated by a Slack administrator.

How can I change the email address I use to log into Slack?

For a Slack account's email address to be changed, the account must first be deactivated by a Slack Workspace owner or administrator. They can then update the address and reactivate the account.

Can I merge two separate Slack accounts I have in this workspace?

No. It is not possible to merge Slack accounts. If you have multiple Slack accounts, contact a Slack workspace administrator to deactivate one of the two accounts, and make sure that the remaining account is using your NetID@tamu.edu email address.

How do I contact a Slack administrator?

You can contact a Slack workspace administrator by asking in the #ask-a-slack-admin channel inside the TAMU Slack Workspace. You can also email helpdesk@tamu.edu, if you are not able to log into Slack.