Exchange - Configuring Outlook for Windows

Overview

Texas A&M Exchange Email is an email service provided by the Texas A&M Technology Services. It can be accessed online at https://outlook.office.com/ as well as by desktop and mobile email clients. For Windows, the Outlook app can be used to access the Texas A&M Exchange Email servers.

Removing Exchange from Outlook for Window

Removing your Exchange account from your email will remove only the information stored on your local device. Email that is stored on the Exchange server will not be deleted by this process.

1. Click on File.
2. Click on the Account Settings drop down menu.
3. Click on Account Settings.
4. Click on your Exchange account.
5. Click on Remove.
   1. Click OK if you are warned that the primary account cannot be removed unless it is the only account in the profile.
   2. Click on the secondary account (such as a shared mailbox).
   3. Click Remove to remove the secondary account and continue these instructions when your primary account is the only Exchange account remaining in your profile.
6. Click on Yes when warned that the offline cached content will be deleted.
7. Click Close.

Adding or re-adding Exchange to Outlook for Windows

When setting up your Exchange account, it may take several minutes for email and calendar items to appear in your client. This is normal.

If you choose to store your email on your device instead of, or in addition to, the online server make sure you are connected to a WiFi connection before continuing to avoid using cellular data.

1. Click on File.
2. Click on the Account Settings drop down menu.
3. Click on Account Settings.
4. Click New....
5. Enter your NetID@tamu.edu email address.
6. Set up your account using AutoDetection.
   1. Click Connect.
   2. Click OK when warned that by adding a Microsoft Exchange account you have changed where some of your new email messages and calendar information is saved.
7. Set up your account manually.
   1. Click Advanced Options.
   2. Select Let me set up my account manually.
   3. Select Exchange from the options presented.
   4. Click OK when warned that by adding a Microsoft Exchange account you have changed where some of your new email messages and calendar information is saved.
   5. Click OK on warnings that you do not have sufficient permission to perform this operation or that the specified default store cannot be opened. These warnings will only appear if you are on a managed computer.
   6. Select how far into the past you want Outlook to download previous email from. The default is one year.
   7. Click Next.
   8. Click Done.

How to check application version

1. Open Outlook.
2. Click File.
3. Click Office Account near the bottom left corner.
4. Click the About Outlook icon in the main window.

The version will be listed on the top line to the right of the product name.