Identity and Access Management

Overview

Identity and Access Management Services offer comprehensive support for managing NetIDs, user account access, Duo MFA, identity data reporting and the TAMU white page directory.

Get Started

Click the Service Offering(s) button on this page to open the Form directly or see additional information via the Service Offering link(s) at the bottom right of this page

Request

Fill out required fields, submit request, you'll receive an open ticket notification, if further info is needed you'll be contacted by support team, ticket activity can be tracked in the portal, and you'll receive a notification once the ticket is completed.

Learn More

More information may be obtained via keyword search in the Knowledge Base.

 
Account Services Active Directory Duo Multi Factor Authentication Emergency Access Removal Identity Agent Identity Data Request Identity Information Sources NetID Password Reset

Service Offerings (8)

Account Services
The Account Services Service Offering allows service requests for identity and access management for general access management, new hires, NetID Help, password reset platforms, and termination.
Active Directory
The Active Directory Service Offering allows service requests and incidents for AD Group Management, AD troubleshooting, and machine account management.
Duo Multi Factor Authentication
The Duo Multi Factor Authentication Service offering allows incidents for managing and troubleshooting Duo MFA as well as requests for help setting up Duo MFA.
Emergency Access Removal
The Emergency Access Removal Service Offering allows IT Pros to submit an incident for emergency removal of system access.
Identity Agent
The Identity Agent Service Offering allows requests for new access or modification of access for the Identity Agent Program.
Identity Data Request
The Identity Data Request Service Offering allows requests for one time and recurring data requests for exporting identity data.
Identity Information Sources
The Identity Information Sources Service Offering allows requests for new information sources via flat file or API or to request data correction for data feeds.
NetID Password Reset
The NetID Password Reset Service Offering allows incidents to be opened for NetID password resets.