Overview
All campus members with university-owned Mac computers will be told when it's time for them to enroll in the unified Apple device management service. You will also be told if the enrollment package will be pushed to your computer or if you will need to download the enrollment package.
Once the enrollment package is pushed or downloaded, you can begin enrolling your computer.
If you see the screen below, your device will be going through Manual Enrollment.
VPN
During the enrollment process, the Cisco Secure Client VPN software will be uninstalled. You should see the VPN automatically re-deploy to your device within 24 hours of successful enrollment. If this does not occur, or if you need it earlier, you can install the client via the Self Service Hub.
Get Help
Remote support for the enrollment process is available Monday through Friday from 8:00 a.m. - 4:00 p.m. CT at 979.429.2625.
Manual Enrollment Instructions
To successfully enroll in the new Apple Management program, please follow the proceeding steps:
- When your device is ready to be manually enrolled, you’ll see this announcement with instructions for the first step in the enrollment process. Click “Begin Enrollment.”
- A video will pop up to show how the process will look like. Please watch the video and then click OK.
- An internet browser window will open. Scroll down and review the instructions. Click “Download MDM Profile” to trigger a download.
- Open System Settings.
- On the left side, select “Privacy & Security.” Scroll all the way to the bottom of that tab and click “Profiles.”
- Click on the Texas A&M MDM Profile.
- A pop-up window will open. Click “Install.”
- Another confirmation will pop up. Click “Install” again.
- Enter the username and password you use to log in to your computer to authorize the enrollment and click “Enroll.”
- Once you enter your password, you will see several messages about retrieving and installing your enrollment profile
- When the profile is finished installing, you will see the “Texas A&M MDM Profile” appear. After a few seconds, you will see other profiles installed as part of the automated process.
- A pop up window to indicate progress will appear. Read over the information and click any of the links if you want to learn more about some of the new features available to you.
- Once migrated, a dialog box will pop up asking for your NetID@tamu.edu address and NetID password.
* If your computer password and NetID password are not the same, a dialog box will ask for the current password you use to log in to your computer. This will sync your current device password with your NetID password which, going forward, you will use to log in on your device.
- You will then be prompted to restart your computer. Click “Restart.”
- After the restart, if your computer is encrypted you will see the FileVault screen. Use your NetID password to log in.
- You will always log in to your computer with your NetID@tamu.edu email address and password.
- * If your computer account name is different from your NetID, you will need to select your account from a list and enter your NetID password. If your computer account and NetID are the same, your local account will automatically be selected, and you will not see this dialog box.
- Your enrollment in the unified Apple device management system is complete! Please look at this information and click through the links to learn about new features available to you. Click the “Open Self-Service Hub” button to close the window.
