Desktop and Mobile Computing

Services that enable community members to do their day-to-day work, including providing access to enterprise services. Includes network access, user file storage, end-point computing backup solutions, desktop virtualization, computer labs, and printing.

Categories (3)

Computer and Mobile Device Support

Computer and mobile device support offers assistance for various needs, including computer support, device compliance (RSAM), and security controls exceptions. Additionally, we provide hardware support, loaner equipment, mobile device support, security incident response, and support for security tools, ensuring efficient and secure operation of your IT infrastructure and devices.

Software and Applications Distribution

Software and Applications Distribution services offers support for the installation and licensing provisioning for software and applications utilized across Texas A&M. Includes both cloud-based and desktop software.

Printing and Related Services

Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as copy centers, print quota systems, 3D printing, and other replicating technologies.