VPN Support

Overview

The VPN Support Service Offering is for incidents to troubleshoot Virtual Private Network (VPN) connections

Get Started

Click the VPN Support button on this page to open the Form directly or see additional information via the Service Offering link(s) at the bottom right of this page

Request

Fill out required fields, submit request, you'll receive an open ticket notification, if further info is needed you'll be contacted by support team, ticket activity can be tracked in the portal, and you'll receive a notification once the ticket is completed.

Learn More

More information may be obtained via keyword search in the Knowledge Base.

 
VPN Support

Related Articles (14)

TAMU-Health Virtual Private Network (VPN)
Instructions for installing and configuring the VPN client on various devices, as well as troubleshooting tips for common connection issues.
Twingate - Reauthentication on All Devices
Twingate is being pilot tested by a small group of users in Technology Services, and permanent implementation depends on further analysis and available funding. Permanent systems or processes should not be built around this product.
VPN - Cisco Secure Client Supported Operating Systems
Outlines the operating systems that are compatible with the Cisco Secure Client.
VPN - Connecting with Cisco Secure Client
Virtual Private Networking (VPN) is a method of providing a more secure network connection from public or untrusted networks by creating an encrypted communication path between your computer and the VPN server. Because the Texas A&M VPN server is hosted within the university firewall, a VPN connection will also provide access to university resources that are not typically available from non-TAMU connections.