In April 2024, the U.S. Department of Justice finalized new regulations under Title II of the Americans with Disabilities Act (ADA), requiring public colleges and universities to make their digital content — including websites, mobile apps, learning platforms, and documents — accessible to individuals with disabilities by April 2026. For institutions facing tight timelines, strategic prioritization is essential.
Understanding the scope of compliance
Title II now mandates that all public-facing digital content meet WCAG 2.1 Level AA standards, ensuring access for users with visual, auditory, motor, and cognitive disabilities. This includes:
- University websites and portals
- Online forms and applications
- Course materials and LMS platforms
- Mobile apps and digital services
Prioritization framework
- Start with high-impact, high-traffic resources
Focus first on digital assets that:
- Are used by the general public (e.g., admissions, financial aid, course catalogs)
- Affect student enrollment, retention, or legal compliance
- Receive the most traffic or complaints
- Audit and remediate core web pages
Use automated tools and manual checks to identify accessibility issues on:
- University and unit home pages
- Admissions and financial aid pages
- Academic program descriptions
- Contact and emergency information
It can be helpful to use a tiered remediation plan like the Texas A&M web accessibility plan.
- Address Learning Management Systems (LMS)
Ensure LMS platforms (e.g., Canvas, Blackboard) support accessible content:
- Screen reader-friendly documents
- Proper heading structures and alt text
- Captioned videos
- Empower faculty and staff
Utilize quick-start guides and training on:
- Creating accessible documents and presentations
- Using Microsoft 365 accessibility tools
- Checking content with built-in accessibility checkers
- Leverage existing tools and partnerships
- Use Microsoft’s Accessibility Checker in Word, PowerPoint, and Outlook
- Partner with vendors who offer accessibility remediation services
- Adopt centralized templates that meet WCAG 2.1 Level A and AA standards
Monitoring and accountability
- Consider assigning an accessibility lead in your unit
- Track progress using dashboards or project management tools
- Document remediation efforts to demonstrate good faith compliance
Final thoughts
ADA Title II compliance is not just a legal obligation — it’s a commitment to access for everyone. By prioritizing high-impact resources and empowering staff, institutions can make meaningful progress even under time constraints.
Sources