IT Professional Services

Services that are consultative in nature, in contrast to the other categories, which tend to be technology based; these may be a combination of customer-facing and non-customer-facing services. Includes IT training, consulting/advisory services, business continuity/disaster recovery, enterprise architecture, portfolio/project management, and ITSM.

Categories (5)

IT Service Delivery and Support

IT Service Delivery and Support services offer comprehensive assistance, including Knowledgebase access, handling special event inquiries, and seamless external support transfers from College Station or TDX. With our dedicated support team, we ensure efficient resolution of general queries and smooth service delivery to meet IT needs
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Continuous Improvement and Innovation

Consulting unrelated to a specific technology service, such as business process streamlining, business relationship management, and business analysis.
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Digital Accessibility

Assessing or enabling accessibility of academic software, enterprise applications, or electronic/digital resources. Might include accessibility reviews, defining standards, analysis, or end-user training/awareness.
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Portfolio and Project Management

Project portfolio management and related project management services.
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Training and Outreach

Developing, delivering, or coordinating end-user technology training for applications and systems. Functionally, might include organizational change management and/or development and delivery of digital literacy campaigns.
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